Introduction
By registering to the CREW 24 Discount Card, you are agreeing to the following specific terms and conditions of the Card Agreement. You understand that CREW 24 and its subsidiaries and vendors and partners (collectively, "CREW 24") make available online information and services to cardholders of this program ("Cardholders"). By ordering or purchasing the Card, submitting your information or using the Card you are indicating that you are 21 years old or older and agree to be bound by this Agreement. You acknowledge that the Agreement may be modified or terminated at any time. Any changes will appear on this page. It is your responsibility to refer to the Agreement prior to using the Card. You will be deemed to have accepted any change to this Card Agreement if you continue to use the Card after that change has been posted here.

CREW 24 Discount Card

1. Eligibility
2. Card Purchase
3. Card Use
4. Expiration and Cancellation
5. Lost Cards
6. The CREW 24 Web site
7. Merchant Disputes
8. E-mail Policy and Preferences
9. Changes to Offers or Partners

Privacy of Information
See Privacy Policy

CREW 24 Discount Card
The Crew 24 Discount Card is a program offered by Crew 24 that provides Cardholders with savings and benefits offered by participating sponsors online and at merchant locations throughout the world.

1. Eligibility
Members of the every Airline across the world who are 21 years old or older are eligible to use the Card.

 

2. Card Registration
When you register the Crew 24 Discount Card, you must provide Crew 24 with accurate and complete information (including but not limited to name and shipping address) and advise CREW 24 of any changes by contacting Card Services. CREW 24 will use this information to create your account and, where applicable, mail you a Card and materials. You will receive Card materials that may include, but are not limited to, a Card with your Card number, inserts containing partner information about sponsors. When applying online the Card materials will be shipped within 7 to 14 days from time of application. If you are renewing your Card, you will receive your new Card and materials 7-14 days from time of renewal.

 

Unless otherwise agreed, each order is for a single Cardholder only. CREW 24 does not permit the sharing of your Card, number, password or discounts with any other person. If CREW 24 reasonably believes that any of your Card materials are being used in any of these ways, CREW 24 reserves the right to cancel your Cardholder rights immediately. If you believe someone has used any of your Card materials without your authorization, please contact Card Services.

Contacting Card Services:

1. Online by e-mailing us at info@CREW24.net
   An agent will answer your e-mail within 72 hours.
2. Over the telephone at 971-4-273 5341
   Sunday to Thursday 8am to 6pm
3. Or by mail at:

Crew 24 Card Services
PO Box 123439, Dubai, United Arab Emirates
For details on how we share information, please refer to our Privacy Policy.

4. Card Use
Your Card and your Card number are your keys to savings, benefits and services. Carry your Card with you at all times. The Card is non-transferable and may only be used by the person whose name is printed or signed on the card.

Use of your Card In-store: You must show your Crew 24 Discount Card before you make a purchase at a participating sponsor or merchant. A sponsor has the right to deny a discount if you do not present your Card before payment. Sponsors may reserve the right to ask for additional ID, passport or other identification to verify you are a rightful Cardholder. Some sponsors will swipe your Card through their terminal in order to track purchases and use of the Card. They will not use the Card as a form of payment. Crew 24 uses this information to track sponsor performance to ultimately offer you better savings.

Crew 24 and participating sponsors are independent contractors. Crew 24 is not liable for any products or services provided by these sponsors.

Any use of the Crew 24 Card, or the associated Cardholder benefits and discounts in a manner that violates the rules or regulations of any participating sponsor or online partner is prohibited by this Agreement and is grounds for termination of your Crew 24 Membership. Crew 24 reserves the right to cancel your Cardholder rights immediately in the event of such a violation.

For details on how we share information with our online partners, please refer to our Privacy Policy.

 

5. Expiration and Cancellation
Your Card will expire on the date printed on the front of the card, which is at least 12 months from the date of application. Crew 24 reserves the right to terminate your Card at any given point in time if we determine that you have violated any provision of this Agreement.

 

9. Lost Cards
If your Card is lost or stolen, Crew 24 charges a $5.00 replacement fee and $2.50 for shipping and handling, $7.50 total. You can report lost cards by contacting Card Services by sending e-mail to info@crew24.com.

 

10. The Crew24.net Web site
The Crew24.net Web site (the "Site") offers the most up-to-date information on savings and partner benefits offered by participating sponsors. We take reasonable efforts to maintain the currency of our database of sponsors and their discounts. However, Crew 24 is not responsible for third parties' restrictions or changes to their offers not communicated to Crew 24. As a Cardholder you will have to login to access certain sections of the Site, using the Card number on your Card. In order to login to your account you will have to set-up a password. Cardholders who purchase or activate their Card online or by phone will be asked to create a password as part of their purchase or activation process. If you forget your password, upon verification that you are the rightful owner of the account, Crew 24, will e-mail your password to the e-mail address you provided during the order process or activation. You will be verified by answering your secret question.

You may access the Site to edit and update your account information and communication preferences. When changing information on your account you agree to provide accurate and complete information. Cardholders can search for savings and participating sponsors online. When you wish to purchase goods or services online at the Site or at a sponsor's web site, you will be required to enter your Card number in order to receive the discount. Some sponsors and discounts may not be available in your community. You should contact the sponsor to confirm they offer the discount. Even though Crew 24 takes efforts to keep the listing of sponsors and savings up to date, Crew 24 is not responsible for incorrect or incomplete information regarding the sponsor or its discount. You may submit corrections to Sponsors or discounts in an email to info@crew24.net

The Site may be used to contact the Card Services department. For questions, concerns or suggestions e-mail info@crew24.net. An agent will answer your e-mail within 72 hours. In addition, as a Cardholder you agree to be bound by Terms of Use Agreement of the Site.

 

11. Merchant Disputes
Crew 24 is not responsible if a sponsor changes its discount due to new ownership or acquisition. If you have a dispute with a sponsor merchant to report, Crew 24 will take commercially reasonable efforts to solve the dispute on your behalf.

You may report disputes with sponsor merchants by contacting Card Services. Reports must be submitted and mailed in written form with the following information: merchant name, merchant address, date of purchase, discount denied and purchase information.

Crew 24 and its sponsors are independent contractors. Crew 24 IS NOT LIABLE FOR ANY PRODUCTS OR SERVICES PROVIDED BY OR THROUGH ANY SPONSOR OF THE DISCOUNT PROGRAM, OR FOR ANY ERROR, OMISSION OR INACCURACY IN ADVERTISING MATERIAL OR FOR ANYLIABILITY RESULTING DIRECTLY OR INDIRECTLY FROM A PRODUCT OR SERVICE PROVIDED BY ANY SPONSOR OR OTHER THIRD PARTY IN CONNECTION WITH THE DISCOUNT PROGRAM.

 

12. E-mail Policy and Communication Preferences
Cardholders have the option to receive Crew 24 e-mail and/or mobile phone updates when they order or activate their Cards online. Non-U.S. resident Cardholders must establish their e-mail and mobile phone preferences by activating their Card. CREW 24 uses these updates to provide additional savings, special offers, site upgrades, new features, events, promotions and more. We may also use contact information from the order form to verify your status with your college. You have the option to e-mail us to opt out from receiving these e-mails using the link at the bottom of any promotional e-mail you may receive. You also have the option to email Card Services to opt out of receiving the mobile phone messages. Cardholders can also update these preferences logging into their account on www.crew24.net.

Crew 24 reserves the right to e-mail you with information essential to your participation in our program (for example, information on lost passwords, Card shipment information and Card expiration/renewal). You will not have the option to opt-out of e-mails of this nature.

If you purchased the Card through an Affiliate link, the Affiliate may have the right to communicate with you via a 'welcome' e-mail sent by Crew 24. This "welcome" e-mail is subject to Crew 24 e-mail policies. For questions about any e-mail that you receive, please contact Services. For more information about how CREW 24 uses your information, please visit our Privacy Policy.

 

15. Changes to offers or Sponsors
Offers made available through the Discount Card may change from time to time. Crew 24 reserves the right in its sole discretion to change the offers and/or participating sponsors at any time. In addition, sponsors may elect to change offers from time to time. Crew 24 will make commercially reasonable efforts to make appropriate updates to the Site to reflect offer and/or sponsor changes. For a listing of current offers, Cardholders should visit www.crew24.net. If you become aware of a discontinued offer listed, please notify CREW 24 by sending an e-mail to info@crew24.net or contacting Card Services. Crew 24 undertakes no obligation to provide a replacement or substitute offer for any offer discontinued.